Dispute a transaction

I recognise a transaction, but it doesn't seem right

Step 1 of 5

How it works

  1. Fill in the form
  2. Download it as a PDF
  3. Email the PDF and any evidence to support your claim to us at UKDisputes@capitalone.com

Before you start

Make sure you have any receipts or evidence to hand, as you may need to attach them to your email
You can't save and finish the form later, so if you close this page you'll lose your progress

Tell us a little about you

We need this information to find your account. Without it, we can’t raise a dispute for you. If you’re filling this in for someone else, make sure you enter the main cardholder’s information.